Privacy policy

1. Introduction

Welcome to Proppa. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [www.proppa.uk] (“Site”) or interact with us online.

2. Who We Are

Proppa is a UK-based property technology company helping residential blocks self-manage without the need for traditional property managers.
Registered business name: Proppa Ltd
Company number: 16289183
Registered address: 17 Petworth Road, Haslemere, England, GU27 2JB
Contact: hello@proppa.uk

3. What Information We Collect

We may collect the following types of information:

● Personal Information: Name, email address, phone number (e.g., via contact forms or waitlist signups)
● Technical Data: IP address, browser type, operating system, referring URLs
● Usage Data: Pages viewed, time spent on site, click behavior
● Marketing Data: Your preferences in receiving marketing from us

4. How We Collect Information

We collect data through:

● Forms you complete on our site
● Cookies and similar tracking technologies
● Analytics tools (e.g., Google Analytics)
● Communication with us via email or social media

5. How We Use Your Information

We use your data to:

● Respond to enquiries or contact requests
● Provide you with relevant information about our product or services
● Improve our website and user experience
● Send occasional marketing communications (with your consent)

6. Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following bases:

● Consent – when you opt into marketing communications
● Legitimate Interests – to improve our services and website
● Contractual Obligation – when responding to enquiries or providing information you’ve requested

7. Sharing Your Data

We do not sell your personal information. We may share your data with:

● Service providers (e.g., web hosts, email marketing platforms, analytics tools)
● Legal authorities if required to comply with the law

All third parties are bound by data protection obligations.

8. Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy or as required by law. You can request deletion at any time (see Section 10).

9. Your Rights Under UK GDPR

You have the right to:

● Access the personal data we hold about you
● Request correction or deletion of your data
● Object to or restrict how we process your data
● Withdraw consent for marketing at any time

To exercise any of these rights, contact us at: hello@proppa.uk

10. Cookies

Our site uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy].

11. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date of revision.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:
hello@proppa.uk
17 Petworth Road, Haslemere, England, GU27 2JB